How Can Chatbots Handle “I Apologize for the Inconvenience”?

Stefan van der VlagFebruary 14, 2025Best Practice, General, Guides & Resources

6 MIN READCustomers hate canned responses. Yet, “I apologize for the inconvenience” is … Read More

79 Powerful Customer Service Quotes to Inspire and Motivate

Stefan van der VlagFebruary 11, 2025General, Guides & Resources

6 MIN READCustomer service isn’t just about answering questions—it’s the backbone of business … Read More

Top Customer Service Phrases To Use (And To Avoid) in 2025

Stefan van der VlagJanuary 29, 2025Best Practice, General, Guides & Resources

11 MIN READWhy am I writing this article? Some very valuable insights about … Read More

Why Customer Service Is More Important Than Ever

Stefan van der VlagJanuary 23, 2025General, Guides & Resources

3 MIN READCustomer Service: The Game-Changer You’re Ignoring Most businesses focus on marketing, … Read More

Guide to Digital Customer Engagement: Definition, Strategies, Tools, Example, Importance

Stefan van der VlagJune 6, 2024General, Guides & Resources

6 MIN READDigital customer engagement is important. Customers who contact your business online … Read More

10 Customer Engagement Ideas You Must Know (2024 Updated)

Stefan van der VlagOctober 10, 2022Best Practice, General, Guides & Resources

10 MIN READCustomer engagement ideas and strategies are important. Businesses scale when customers … Read More

Customer Dissatisfaction: How to Handle it? Complete Guide

Stefan van der VlagJuly 12, 2022Best Practice, Customer Loyalty, Guides & Resources, Support

14 MIN READImagine 2 scenarios. First, a customer is unhappy with a product … Read More

Types of Customer Loyalty Programs with Examples

Stefan van der VlagFebruary 22, 2022Customer Loyalty, General, Guides & Resources

9 MIN READFor decades, customer loyalty programs have been essential for our commercial … Read More