- Hey there and welcome to module 4.2, The Post Engagement Capture Tool. Now this is a very amazing feature, perhaps one of my favorites. It's actually allowing you to attach any Flow to a Facebook Fan Page Post. Meaning that once a person comments or reacts to a comment on your Fan Page Post, you can actually have your page privately reply to that person. You can then follow up with specific Flows you want, immediately generating email leads. Anything else you want, it's all possible through The Post Engagement Capture Tool. Of course, in this specific example, we are going to use Lead Magnet we have been using throughout this entire series. We are going to create a specific Post, attach it to the Ask for Email Address Flow, and I'm going to give you a small little demo. So, without further ado, let's hop in right away. And just like that, you're inside the Clepher App again. And in this little video, you're going to discover how to set up a Post Engagement widgets, which actually allows you to send a message to anyone who comments or replies to a Facebook Fan Page Post. And all you need to do in order to start the process, is simply click on that cog wheel again, and then go to Dashboard. And right here on the left, we have a little magnet icon that says 'Capture'. Once we click on it, we simply go to the Post Engagement feature by clicking on 'Post Engagement' right here. And this takes us to the Post Engagement library. Now you can set up unlimited Post Engagement widgets right here in this section. And creating a new one is quite easy. All you need to do, is clicking on 'Create New' right here, give it a name. Let's name it, Post Engagement number one, and click on 'Confirm'. This redirects you to the Post Engagement Builder. And right here on the right side, we can see that it already loads all the Posts we have set up on our Facebook page. And on the left side right here, we can see the settings we can set up for this specific Post Engagement widget. Now, let's move on to Facebook really quick. There we go. This is the Facebook page we have been using throughout this training And it's this Post right here that I'm going to use for this particular setup. And as you can see, this Post actually says we gathered 309 valuable Chatbot insights and statistics, want it? And basically, a short little 5 seconds clip showing the guide to them. Now, the goal right here is that, we want to send a message to anyone who comments or replies to this specific Post. Now, right here, there's two things I can do. I can actually select this thing right here, where it says 'Catch All Posts'. With this selected, everything actually grays out, and every Post on my Facebook Page will actually be governed by the settings I put in right here. However, I do want to keep things simple, and I do not want to apply each and every setting right here, I set up right here on the left to each and every Post. So, I'm going to simply click on it again. This de-select the entire selection, and right now, I'm simply going to select the Post I want to set up for these widgets, and this is this Post. There we go. And you can see how easy that actually is. You simply click on the Post you want to use, it gets highlighted with a green bar showing that it actually is selected. Now, if I want to apply it to an additional Post, I can. I can simply click that as well and that Post will also be governed by the settings I set up right here on the left. However, we are going to keep things simple and we're going to keep this one as the selected one. Moving on to the left, we're not currently in the setting step, and now we're going to simply go over each and every option. What we can do, is basically enable the Private Reply to go out only to the first-level commenters only. As you know, on a Facebook Fan Page Post threads, people can actually reply to another comment. These replies, we call nested comments. And this option right here once enabled, actually allows you to only sent the first reply to go out to the people who are first-level commenters. However, for this specific training, we are going to leave this disabled. Moving on to the next one right here, sent the same message to the same user only once per Post. Now, this is something you can choose to enable. Basically, only sending the Private Reply once to each and every user. So, no matter how many times they actually comment, they only will receive that Private Reply one time. However, for this specific setup, I'm going to leave it at disabled. Now, what I can do right here, I can also require a Post reaction. I'd like, love, haha, wow, sad, or angry. Basically, a filter you can set up, where you can require a Post reaction from the people that are actually going to reply to your Fan Page Posts. And also over right here, right here over the question mark, requiring a Post reaction means that additionally to comments, your page visitor needs to add a reaction to your selected Posts before they get your specified reply. It's a pretty neat feature. But again, in this specific setup, we're going to leave it as this. Right here in this section, we can actually specify to exclude comments with the keywords we put into this field right here. Let's say that we want to exclude anyone to receive a Private Reply that mentions the word 'red'. There we go. Again, that was just an example, I'm going to leave it wide open. And right here, we can actually specify a trigger to only send the Private Reply to that specific user if they use a specific keyword. Again, let's use 'red'. Once they have 'red' in their comment, inside their comment, then only the Private Reply will be sent to them. However, again, for this specific setup, we're not going to do anything right here. So, this short section right here in this training, was basically to explain to you what's actually possible with the Post Engagement widgets, but we want to keep it very, very simple. So with that in mind, we actually don't have to do anything right here in the settings. Basically, if you want to limit things though, for your specific widget, you can actually do that by using these settings as you see fit. However, in this training, in this entire training, we want to keep things very, very simple. So we are going to leave everything as it is right here. Right now, I'm just going to navigate to the Submitted tab right there. And this is where I can actually specify my Private Reply that goes out after someone engages with the Post. Then right here, I can actually specify to go out immediately in seconds, minutes, or hours. For this specific purpose, we're going to leave it at immediately. And we obviously want to send a Flow, which is basically the leads capture Flow. And we're going to specify that from the dropdown right here. And we want to ask for the email address. There we go. So, in this field right here, we're going to ask them, How bad do you want the guide? There you go. Tip it up with a cool emoji right there. And after they reply to this specific question, that a Flow we specified right here will be sent out to them. Now, that's all there is to it in order to set up this Post Engagement widget. Do know that there is one final thing. By default, we actually already enable all the settings right here. Now, in the case you want to temporarily pause this specific Post Engagement widget, you can. All you need to do, is basically toggle this thing right there, and replies are temporarily de-activated until you actually activate it again. Now, we want to have them activated, obviously for this demonstration. Right now, I'm going to click on Save. There we go. And go to Post Engagement right there. And let me just show you how cool this is once I go back to Facebook. Now, obviously, because I'm an admin on this page, I need to view this page as a visitor. And there's one more thing I need to do right here, and that's basically commenting on this Post. Awesome. Cool! give me! So this can be anything. There we go. And boom, awesome stuff, right? So that we have that initial reply where it says, How bad do you want the guide? Man! I just really want it right now! There we go. Says the message, sends that, Ask for Email Address Flow where we can actually specify our email. Once we did, we actually send it over to our autoresponder, ActiveCampaign, where we actually deliver the guide, the report, to their email inbox as well. And once they actually click on, yes please send right here, they also receive the guide inside Messenger right here. Very, very cool stuff. Awesome, right? And that actually concludes this specific video about the Post Engagement feature.