How to Write a Chatbot Script: A Step-By-Step Guide

Stefan van der VlagNovember 16, 2022Best Practice, General, Guides & Resources

11 MIN READChatbots, hands down, are the future. If you think about it, … Read More

Chatbot vs Live Chat: Which Is Best for Customer Service?

Stefan van der VlagNovember 10, 2022General, Guides & Resources, Support

11 MIN READAI revolutionized how customers interact and engage with businesses. Companies are … Read More

10 Customer Engagement Ideas You Must Know (2024 Updated)

Stefan van der VlagOctober 10, 2022Best Practice, General, Guides & Resources

10 MIN READCustomer engagement ideas and strategies are important. Businesses scale when customers … Read More

Omni-channel customer service: Benefits & Challenges

Stefan van der VlagSeptember 13, 2022Best Practice, Casestudies, General, Improving Conversions

14 MIN READImagine that you are a customer who just purchased from your … Read More

8 Email Marketing KPIs You Should Track for Success

Stefan van der VlagAugust 29, 2022Automating Sales, Best Practice, General, Improving Conversions

10 MIN READEmails, hands down, are one of the most efficient forms of … Read More

The Benefits of Positive Language in Customer Service.

Stefan van der VlagAugust 14, 2022Best Practice, Guides & Resources, Support

10 MIN READImagine this scenario: You’re at a customer service desk, and the … Read More

8 Tips for Creating Quality Instagram Content

Stefan van der VlagAugust 7, 2022Best Practice, Guides & Resources, Improving Conversions

11 MIN READ rgO2022 is the year of quality over quantity when it comes … Read More

How to Make Money on Facebook: 11 Ways to Get Started

Stefan van der VlagJuly 30, 2022General, Guides & Resources, Improving Conversions

10 MIN READAlmost half of the world is on Facebook. That’s a big … Read More

The Beginner’s Guide to Facebook Advertising

Stefan van der VlagJuly 14, 2022Best Practice, General, Guides & Resources

19 MIN READFacebook advertising has emerged as one of the most important forms … Read More

Customer Dissatisfaction: How to Handle it? Complete Guide

Stefan van der VlagJuly 12, 2022Best Practice, Customer Loyalty, Guides & Resources, Support

14 MIN READImagine 2 scenarios. First, a customer is unhappy with a product … Read More

How to Create Facebook Ads That Convert Like Crazy!

Stefan van der VlagJune 14, 2022Best Practice, Guides & Resources, Improving Conversions, Policy

13 MIN READWow! Did you know your average Facebook user clicks on 12 … Read More

7 Ways to Reduce Shopping Cart Abandonment

Stefan van der VlagMay 10, 2022Best Practice, Casestudies, General, Improving Conversions

15 MIN READImagine this! You have finally completed setting up your eCommerce store. … Read More

9 Reasons You’re Not Seeing Positive ROI on Instagram

Stefan van der VlagApril 26, 2022Best Practice, General, Guides & Resources

16 MIN READNo doubt, Instagram is one of the hottest social media platforms, … Read More

Facebook vs Instagram which is better for business?

Stefan van der VlagApril 12, 2022Best Practice, Casestudies, General

13 MIN READFacebook vs. Instagram, which one is better for business? That’s a … Read More

Businesses: Are You Responding Fast Enough on Social Media?

Stefan van der VlagApril 5, 2022Best Practice, Casestudies, Customer Loyalty, General, Improving Conversions

9 MIN READDo you know the most frustrating phrase you hear as a … Read More