67 AI Terms Explained: The Ultimate Guide to Artificial Intelligence

Stefan van der VlagJanuary 30, 2025General, Guides & Resources

7 MIN READArtificial Intelligence (AI) is not just a buzzword; it’s a transformative … Read More

Guide to Digital Customer Engagement: Definition, Strategies, Tools, Example, Importance

Stefan van der VlagJune 6, 2024General, Guides & Resources

6 MIN READDigital customer engagement is important. Customers who contact your business online … Read More

Chatbot Best Practices: Your Ultimate Guide to Conversational AI

Stefan van der VlagJune 4, 2024Best Practice, General, Guides & Resources

8 MIN READSo, you have finally decided to integrate a chatbot into your … Read More

Maximize Customer Support with Customer Service Chatbots & AI Chatbots

Stefan van der VlagMarch 19, 2024General

11 MIN READCustomer service chatbots can be valuable for businesses looking to optimize … Read More

Top 10 Chatbot Templates: More Leads and Automated Conversations

Stefan van der VlagMay 2, 2023Automating Sales, Best Practice, General, Guides & Resources, Support

8 MIN READ2023 has been the year of AI chatbot builder platforms and … Read More

Your Go-to Guide to Using Facebook Chatbots for Businesses

Stefan van der VlagApril 18, 2023Automating Sales, Best Practice, General, Guides & Resources, Support

8 MIN READ2023 is predicted to be a huge year for chatbot technology. … Read More

Customer Engagement Models, Let’s Dig In!

Stefan van der VlagMarch 14, 2023Best Practice, Customer Loyalty, General, Guides & Resources

11 MIN READCustomer engagement has evolved into a crucial aspect that can make … Read More

Everything You Need to Know about ChatGPT

Stefan van der VlagJanuary 4, 2023General, Guides & Resources

8 MIN READArtificial intelligence is here, and it is terraforming the landscape of … Read More

Conversational Marketing: Best Strategies 2023!

Stefan van der VlagDecember 15, 2022Best Practice, General, Guides & Resources, Improving Conversions, Support

10 MIN READ2023 is the year of conversational marketing. If you think marketing … Read More

NLP Chatbots: Process, Training & Challenges

Stefan van der VlagDecember 10, 2022General, Guides & Resources, Support

6 MIN READ2023 is all about quick customer service as the competition among … Read More

Chatbot vs Live Chat: Which Is Best for Customer Service?

Stefan van der VlagNovember 10, 2022General, Guides & Resources, Support

11 MIN READAI revolutionized how customers interact and engage with businesses. Companies are … Read More

10 Customer Engagement Ideas You Must Know (2024 Updated)

Stefan van der VlagOctober 10, 2022Best Practice, General, Guides & Resources

10 MIN READCustomer engagement ideas and strategies are important. Businesses scale when customers … Read More

Omni-channel customer service: Benefits & Challenges

Stefan van der VlagSeptember 13, 2022Best Practice, Casestudies, General, Improving Conversions

14 MIN READImagine that you are a customer who just purchased from your … Read More

8 Email Marketing KPIs You Should Track for Success

Stefan van der VlagAugust 29, 2022Automating Sales, Best Practice, General, Improving Conversions

10 MIN READEmails, hands down, are one of the most efficient forms of … Read More

7 Ways to Reduce Shopping Cart Abandonment

Stefan van der VlagMay 10, 2022Best Practice, Casestudies, General, Improving Conversions

15 MIN READImagine this! You have finally completed setting up your eCommerce store. … Read More